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Privacy Policy

Thank You for looking-up wildomist.com  an online store for top quality and variables soft luggage of international branded.  Wildomist's products deal with high reputation for the authentic quality, we are commited to services and customer one class satisfaction.

Each of your visits to this website is subject to our "Payment, Delivery, and Return Policy," "Terms and Conditions," and "Privacy Policy," which are available in detail on this website.

 Brand and Transaction Information

When purchasing our products through this website, all transactions regarding the sale and purchase are conducted directly with Wildomist.

Payment Information

The name "wildomist.com" will appear on your credit or debit card statements. However, in some instances, the name may appear in an abbreviated form on statements issued by banks or third-party providers.

Order Process

To complete an order, you must carry out the entire transaction through the website. You may seek telephone assistance from a customer service representative to facilitate this process.

By placing an order—whether through the website or via telephone—you agree to accept and abide by the Terms and Conditions and Payment Policy outlined on this site.

Checkout and Delivery Process

After selecting your products and adding them to your shopping cart, you must proceed to the checkout section.

At this stage, you will be required to provide your address, contact details, and payment information.

The processing of your order will commence once the payment has been successfully completed and the funds have been received from your bank or card-issuing institution.

Payment Options:

We offer a variety of convenient payment methods:

  • Domestic and International Credit Cards, and Visa Debit Cards.
  • Net Banking / Direct Debit.
  • Payments via select banks in India.

A complete list of available payment options will be displayed on the checkout page when you complete your purchase.

For card payments, you will be required to provide the following information:

  • The 16-digit card number.
  • The expiration date.
  • The 3-digit CVV (usually located on the back of the card).

Additionally, your card must be enrolled in one of the following services:

  • Verified by Visa or Mastercard SecureCode.

Out-of-Stock Situations

Our goal is to ensure the availability of all products displayed on our website that are available for customer order. Should it become impossible to deliver a product for any reason, we will contact you within two business days. Depending on your requirements, we will offer you the options to exchange, delay, or cancel your order.

 Product Delivery

All purchased products will be dispatched either from our own facilities or from third-party warehouses, stores, and offices located in Bhiwandi, Thane District, India. Our aim is to deliver your products within the following timeframes:

  • For service within the city: 2–3 days
  • For service within the region: 3–4 days
  • For service in Metro cities: 3–5 days
  • For service in other parts of India: 4–7 days
  • For service in special regions: 7–9 days

Product Pricing

  • All product prices listed on the website are current and include applicable taxes.
  • Detailed tax information will be provided on your invoice.
  • Product prices are subject to change without prior notice.
  • All prices are listed in Indian Rupees (INR).

Delivery Charges

It should be noted in advance that shipping and handling rates or costs vary based on the product, packaging, size, dimensions, type, and other considerations. Shipping and handling costs are specified during the checkout process, allowing buyers to review this information before making a payment.

Product Returns

The customer loses their right to refund and product exchange after they receive their correct product delivery which matches their first order.

Customers must inform our Customer Service department about product returns for damaged items or products which differ from their original order within 48 hours after they receive their package. Customers must supply us with product delivery photos which show all delivered items and their attached tags or labels when they contact us.

All returnable damaged or incorrect products must be accompanied by a copy of the original receipt and a 'Return/Exchange Authorization Number.' Products must remain in their original packaging and unused state to qualify for return.

We will not reimburse customers for any shipping expenses or additional costs which they incur while returning their products.

Customers cannot exchange or return products after they have opened or used them.

We require up to 21 days to process refunds which will start counting from the day you return your damaged or incorrect product(s). We will reach out to you after your return process has been completed successfully.

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